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I'm a Service and Experience Designer who turns confusing journeys into confident experiences with visible impact.
Currently working at TEAMCAL AI as a lead UX/UI Designer
I've helped B2B teams stitch together process, people and platforms so users can experience one seamless service while clients achieve faster, sustainable growth.
(across the United States and India)
Systems | Experiences | Services | Interactions | Interfaces | Products | Features
My Work
TEAMCAL AI
Designed an intuitive interface for the ADI (Augmented Decision Intelligence) assistant, optimizing workflows for voice and meta commands, reducing scheduling time and improving efficiency.
Shaped and delivered an innovation blueprint with corresponding assets that aligned values, fostered collaboration, and drove systemic change through empowering intrapreneurial talent.
Developed an experience blueprint for piloting, improving staff engagement, team alignment, and operational clarity, while embedding sustainable interventions into workflows to drive cultural and systemic impact.
A senior-friendly platform that simplifies travel by streamlining journeys, reducing user effort and boosting confidence.
Redesigned the brand and marketing strategy for the non-profit organisation to refine services, ecosystems, and user journeys, strengthening outreach and enhancing stakeholder engagement.
Reimagined signage and communication systems for the market, to improve access to market information, increasing customer awareness and reducing customer effort, aiming to contribute to a higher footfall and vendor profitability.
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